The Addams Family: A New Musical

Our run of The Addams Family has ended – thank you all for your patronage and continued support!

Matilda Jr Poster

Our run of Matilda Jr. has ended – thank you for your patronage and continued support!

Willy Wonka Kids Poster

Our run of Willy Wonka KIDS has ended – thank you for your patronage and continued support!

Fix it in Post

Our run of Fix it in Post has ended – thank you all for your patronage and continued support!

Cancellation Policy

In the event of a canceled show due to weather or other circumstances, the following policies apply.

Refund & Exchanges

  1. All sales are final. No refunds or exchanges will take place.

Inclement Weather

  1. A show cancellation can occur at any point leading up to a performance. Our team is constantly reviewing the weather to ensure that all performers, audience members, volunteers, and staff are safe. The weather constantly is unpredictable and can change at a moment’s notice – never assume a cancellation until announced. Be sure to watch for updates from the ticket holder’s email.
  2. At first sight of lightning, the performance will be re-evaluated and canceled.
  3. If the show is canceled leading up to, or during the first act, rain vouchers will be issued and rebookings will be allowed for another performance.
  4. If the show is canceled after the first act has completed or during intermission, there will be no rebookings or rain vouchers issued.

Rebookings

  1. In the event of a canceled show due to weather or other unforeseen circumstances, rebookings will occur through an online form sent to the ticket holder’s email address to reschedule for another performance.
  2. Please note in the unfortunate event of these cancellations, our volume of calls and emails is higher and may take longer to process and respond. Please reach out to trollwood@fargo.k12.nd.us and we will respond as soon as possible.